1. 30-Day Trial
The first month is free and no credit card is required. If you don’t subscribe, there’s no automatic charge: when the trial ends, operations pause but you can still view the dashboard and your data.
2. Monthly subscriptions
The owner subscribes via Stripe. Before confirming, review the plan, USD amount, billing cycle, taxes if applicable, and first charge date. Subscriptions renew per the stated period until canceled. Free permanent access granted by admin does not require a paid subscription.
3. How to Cancel
The owner can open Dashboard → Plan & Payments and select “Manage subscription and invoices” to enter the Stripe portal. If cancellation isn’t shown, fails, or you can’t access your account, request cancellation at support@nowgroupdigital.com, including the business email. Don’t send your full card number. The effective date will be as shown in the portal or support confirmation; canceling stops future renewals but doesn’t automatically refund charges already made.
4. Refund Requests
If you have a duplicate charge, an unrecognized charge, or want to request a refund, write to support@nowgroupdigital.com with the invoice reference, date, and reason. We’ll review your case and let you know the outcome. A request doesn’t guarantee a refund by itself; rights and refunds will be honored as required by law. If approved, processing time depends on the payment processor and your financial institution.
5. Data & Close
Canceling your subscription does not delete your account or remove cards saved on devices. Export any needed data from the dashboard and contact support to close or delete your account. Further details are explained in the privacy notice.