1. Responsible Party & Scope
MDTPS LLC, 310 E Rio Grande St., Suite 2, Eagle Pass, Texas 78852, United States, is responsible for account, support, and administration data for WALLET NOW ONE. For data collected by a business in its program, that business determines the purposes and MDTPS LLC processes it to provide the service. Send your requests to support@nowgroupdigital.com; you can also write to the address above. If your request is for a business, we’ll help identify or forward it.
2. Account and Business Data
We process name, email, and date of birth entered during password registration to verify age, plus business info, team members, roles, and access data. Passwords are stored hashed, never in plain text. If you sign in with Google or Apple, we receive the identifiers and profile data those providers allow. Identity accounts are shared with other NOW Group services for access, but business data is never made public.
3. Customer and Card Data
When getting a card, the form asks for name, email, phone, and birthday. The business can use the date to set up birthday promotions and reminders via Wallet; it’s not shown publicly on the card. We record the program, pass IDs and credentials, stamps, rewards, and visits. For Apple Wallet pass updates, device IDs and notification tokens are used. We also process designs, files, and messages provided by the business, as well as logs of admin and support actions.
4. Payments & support
Stripe processes your card info. The app keeps customer and subscription IDs, payment status, amounts, currency, dates, and invoice references; it does not store your full card number or security code. When you contact support, we process your message and any files you send. Please don’t send passwords or full card details.
5. Location and Notifications
The business can save addresses, coordinates, and messages for its locations. Proximity reminders depend on the wallet, location permissions, and device settings. Setting up these features does not mean our dashboard receives a continuous record of the customer’s physical location. You can change permissions or remove the card from your device; this does not by itself delete the business’s records.
6. Purposes
We use data to create and protect accounts, issue and update cards, operate rewards and notifications set by the business, manage payments, resolve requests, detect abuse, and meet legal obligations. The business can view and export its customers and activity. Authorized MDTPS LLC staff may access the dashboard for support and administration, with access logs.
7. Recipients and providers
Required data is shared with the business running the program and its authorized team; with Apple and Google for wallet or sign-in features; with Stripe for payments; and with hosting, database, file storage, and communications providers involved in the service. File integration uses S3-compatible storage, including Cloudflare R2 if set up. These third parties receive data based on the feature used and their own service terms. Data may also be disclosed if required by law or to handle incidents and protect rights.
8. Advertising and Site Technologies
The current version of the app does not sell customer databases, use ad pixels, or behavioral ad analytics. Notifications sent by a business to its own cards are different from cross-site tracking ads. We use session, authentication, and settings cookies, plus local storage. See the cookie policy.
9. Retention and Security
We keep data as long as needed for your account, the purposes described, handling requests, accounting or legal obligations, and dispute resolution. Ending your trial or canceling does not trigger immediate deletion. You can request deletion; we’ll let you know if any records must be kept and why. We apply access controls and technical safeguards, but no system is risk-free. Backups may retain copies until rotated and cannot be used to reactivate a deleted account.
10. Your Rights and How to Request Them
You can request access, correction, a copy, or deletion by writing to support@nowgroupdigital.com or to the MDTPS LLC address. Include the email linked to your account, business, or card and what you need; don’t send sensitive documents unless needed and a secure channel is agreed. We’ll reasonably verify your identity. You don’t need an account to make a request. Specific rights and exceptions depend on applicable law. If Texas privacy law applies, we’ll respond within 45 days and notify you of any legal extension; you may opt out of sale, targeted ads, or certain profiling where those practices exist. We won’t discriminate for exercising your rights.
11. Decision Review
If you’re not satisfied with a privacy response, write to contact@nowgroupdigital.com with the subject “Privacy Appeal” and your request reference. We’ll review the decision and respond within the legal timeframe; if Texas law applies, within 60 days. You can also file a complaint with the Texas Attorney General.
12. Minors, Data Location, and Changes
Business registration is for users over 18. The service is not designed to knowingly collect data from anyone under 13. If you find a minor has registered, contact support. We operate from the US and providers may process data in other countries as required. We’ll update this notice if our practices change and notify you of important updates through available channels.